If your law practice provides a designated service from 1 July 2026, you must train the people in your firm who deal with clients, client money, onboarding, transaction handling, or AML/CTF decisions. For lawyers, this usually matters where the practice handles money or assets in connection with transactions, not where it gives pure legal advice only. If you do not train relevant staff properly and keep records, AUSTRAC can treat that as a compliance failure, with civil penalties up to $33.5 million per contravention and criminal penalties for intentional breaches.
Your AML/CTF obligations
For a law practice, staff training is not a one-off seminar. Your training must match each person’s role in the firm and the actual money laundering and terrorism financing risks in your matters. That means a partner approving higher-risk property or corporate work needs different training from a receptionist, trust account clerk, paralegal, conveyancing assistant, or practice manager. Training must be documented, repeated when your AML/CTF program is updated, and understandable to the person receiving it. AUSTRAC also expects general awareness training at onboarding for personnel not in AML/CTF-relevant roles.
What your law practice needs to do
Training frequency AUSTRAC expects
AML/CTF compliance officers and senior management: every 6–12 months. Customer-facing personnel: every 12 months. Staff responsible for onboarding, transaction monitoring, or enhanced CDD: every 12 months. Third-party vendors: when onboarded and when the contract is renewed or changed. Other personnel not in AML/CTF-relevant roles: at onboarding for general awareness.
For lawyers, good training is practical and matter-based. Cover when legal work is and is not a designated service, because many firms get this wrong. Pure legal advice is generally not a designated service, but handling money or assets in connection with a transaction can trigger obligations. Your training should show staff how to verify individuals, companies and trusts, how to identify beneficial owners with 25% or more ownership or effective control, when to apply enhanced due diligence to PEPs or high-risk matters, how to screen against DFAT and UN sanctions lists, and how to escalate a suspicious matter without tipping off the client.
Common mistakes in law firms
Use short role-based modules rather than one long session. A small firm can combine online learning, file review, partner briefings, and trust account workflow training, but the content still needs to align with your own AML/CTF program. If someone misses training or does not understand it, give targeted follow-up or remedial training, document the result, and reassess their competence. If they still cannot perform the role safely, reassign the AML/CTF-related functions. Keep records for 7 years after the relationship ends, and keep training materials, attendance logs, calendars, assessment results, and version history so you can show AUSTRAC what the firm actually did.
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